Working @Alyssa Global

Full-Time UX/UI Designer - 10 Minutes Reading
Company Overview
The new Alyssa Global company's Hospital Information System (Alyssa HIS 2.0) is aimed to be a comprehensive digital platform designed to manage and streamline healthcare information and processes. This new version of HIS will enables healthcare providers to store, access, and exchange patient information securely, improving the efficiency and accuracy of healthcare delivery.
My Responsibilities
My role is to design digital experiences that are accessible and functional, using technical principles such as user-centered design, information architecture, interaction design, and visual design. I created wireframes, design system, screen designs, and mobile screen designs, incorporating feedback from users and project managers, and collaborate with developers to ensure successful implementation of HIS 2.0 and mobile application for hospitals, patients, and clinics.
Fresh Start In Hospital Businesses
On my journey as a new and inexperienced UX/UI designer in the healthcare area, I began to uncover the integration of various technologies, medical expertise, and administrative processes that make up the backbone of these systems. It's truly incredible to see how these elements work together to provide optimal patient care.

I faced significant challenges in grasping the intricate workflows, systems, and the outdated version of the HIS developed by Alyssa Global. Understanding the complex processes and terminology proved to be a steep learning curve.  Additionally, working with the older version of the HIS presented its own set of hurdles, as it lacked user-friendly interfaces and intuitive features. However, by immersing myself in this journey, I am gradually unraveling the complexities and gaining a deeper understanding of how to improve the user experience within hospital systems.

These interfaces below are examples of our old system.

Requirements

The user requirements for the new HIS system encompass several important aspects. Users (nurses, doctors, staffs) appreciate a centralized system that grants them convenient access to patient information, treatment plans, and test results. Simultaneously, doctors, often burdened with multiple responsibilities, rely on nurses to input essential information into the HIS, highlighting the need for a user-friendly interface that simplifies data entry and documentation. Furthermore, the new HIS system should feature an informative, yet modern and in-the-trend user interface.

As a UX/UI designer, I collaborate with the many business analysts (BA) to gather requirements for the new HIS system. The BAs review TOR documents while I actively participate in discussions with stakeholders to understand their workflows and desired functionalities. By working together, we ensure that the design aligns with user needs, resulting in an intuitive interface for healthcare professionals.

Wireframes

UX/UI designers and business analysts collaborate to review and organize over 4000 requirements from multiple hospitals and clinics. Together, they create basic wireframes for every business function of the hospital, including button details, input fields, and other necessary information. This collaborative effort ensures an intuitive and user-friendly design that meets the diverse needs of healthcare professionals.

We review the detailed wireframes with stakeholders and end-users, gathering valuable feedback to improve the design. Based on their input, we create more organized user flows and enhance the wireframes with better details. This iterative process ensures a seamless and intuitive user experience for the new HIS system. As you can see below.

FigJam File: Link

My Assignments

As a junior UX/UI designer, I have been entrusted with various responsibilities. Initially, I was assigned the task of creating design screens for a mobile application designed specifically for patients. This application allows patients to conveniently request appointments and access PR (Public Relations) content from the hospital. I also constantly working alongside senior designers, I actively contributed to the development of a new design system for our upcoming HIS (Hospital Information System). This opportunity provided me with valuable insights and experience in creating cohesive and user-friendly interfaces tailored to the needs of healthcare staff, nurses, and doctors.

One of my current responsibilities revolves around creating the "Patient Banner" component, which plays a significant role in the detailed pages of the new HIS system. Specifically, this component is designed to provide essential patient information within pages such as the patient list of Outpatient Department (OPD) and Inpatient Department (IPD). By carefully designing the Patient Banner, I aim to ensure that crucial patient details are prominently displayed, allowing healthcare professionals to quickly access and review important information during their interactions with patients. This component contributes to an intuitive and streamlined user experience, enabling healthcare staff to efficiently navigate patient lists and effectively manage patient care within the HIS system.

In Conclusion

In conclusion, as a junior UX/UI designer, I have taken on significant responsibilities, including designing screens for a patient-facing mobile application and contributing to the development of a new design system for the HIS. Additionally, my current focus on creating the essential "Patient Banner" component demonstrates my dedication to enhancing the usability and efficiency of the system.

It is important to note that this project is still in the middle of development, and my efforts, along with those of the entire team, will continue to shape and refine the final product. With a strong emphasis on user experience and collaboration, I am poised to deliver a modern, intuitive, and effective HIS that meets the needs of healthcare professionals.

See other works in my portfolio...